Posted by jhannaway on Mar 6, 2008 in
Benefits,
Garages,
Great Ideas There are big savings for UK garage businesses using online texting from looknothumbs.com:
(1) For service and MOT Reminders: Send a text reminder, it is cheaper than postage costs.
(2) For Car Pick-Up Reminders: Send a text message informing the customer that their car is ready. Texting is cheaper than the cost of the phone call and time is also saved.
(3) For Parts Authorisation: Send a text message asking the customer to authorise an additional part. Why phone a mobile and talk for 10minutes when you could send a text and the customer will get back to you?
The cost of the text message is insignificant against the cost of the telephone call and the time spent away from other repairs. Adding up these two savings over a day, a week, a month or a year will show that online texting from looknothumbs.com will indeed save you a lot of money.
Start using online text messaging at looknothumbs.com? Click this link for a Free Trial.
Read more detail about the business benefits of online texting? Click this link.
Tags: Benefits, business, free, Garages, messages, messaging, mobiles, Online Texting, SMS, texts
Posted by jhannaway on Feb 29, 2008 in
Benefits,
Garages,
Great Ideas The top 3 ways garages save money using online texting from looknothumbs.com are:
(1) Service and MOT Reminders: Can be done immediately and cheaper than through the mail.
(2) Car Ready For Pick-Up: Once work is completed, a text message will inform the customer immediately that their car is ready for pick-up. Routine and time consuming phone calls at garage’s expense are replaced by as-needed calls at customer’s expense.
(3) Customer Authorisation: Time spent chasing customers for authorisation to fit an additional part is removed by sending them a text message directly to their mobile phone. Customer will typically call and authorise the additional part immediately to avoid delays.
Start using online text messaging at looknothumbs.com? Click this link.
Read more detail about the business benefits of online texting? Click this link.
Tags: Benefits, business, free, Garages, messages, messaging, mobiles, Online Texting, SMS, texts
Posted by jhannaway on Feb 5, 2008 in
Benefits,
Garages Online texting is an efficient and easy way for garage businesses to improve customer service, attract new and retain old customers.
LookNoThumbs.com offers an online texting service that garage businesses are using to keep in touch with customers and also deliver a higher level of customer service.
Here is the scenario, without the use of online texting:
(1) The customer leaves the car at the garage in the morning and goes off to work.
(2) The garage owner starts the repair and finding that he needs to buy an expensive part, phones for the customer to authorise and gets voicemail.
(3) The repair goes on hold.
(4) Later the garage owner phones the customer and getting through, takes 20 minutes to explain that as it is too late to get the part, the repair will need to wait until the next day.
Now, using online texting, here is the new scenario:
(1) The customer leaves the car at the garage in the morning and goes off to work.
(2) The garage owner starts the repair and finding that he needs to buy an expensive part, makes use of online texting service LookNoThumbs.com to send a text message to the car owner seeking authorisation to proceed.
(3) The car owner, although in an important meeting, receives the text message on his mobile and immediately texts back his authorisation.
(4) The garage owner orders the part which, after it arrives one hour later, allows him to complete the repair by mid-day.
(5) The garage owner uses LookNoThumbs.com to text the car owner confirming the job is complete, the price and the latest pick up time.
(6) The car owner picks up his car at 5.25pm, pays the garage owner and everyone goes home happy.
Business benefits of online texting for garage owners:
- Less time spent on job administration
- Quicker response times on job authorisations
- Garage capacity is freed up for more turnaround on jobs
- Happier customers at the end of the repair
- Speedier payment
- Word of mouth spreads about how efficient the service is at this garage attracts new customers.
No doubt about it, online texting with LookNoThumbs.com delivers real business benefit to the garage business. If you are a garage owner, why not join up, the benefits of online texting await you!
Tags: Benefits, business, free, messages, messaging, mobiles, Online Texting, SMS, texts