Strike While the Iron is Hot: Turn Website Visitors into Customers using Online Text Messaging
Mar0
Text messaging portal LookNoThumbs.com is helping small business website owners to connect instantly with site visitors and transition casual site visits into sales opportunities.
Here’s a typical scenario from a day in the life of a website; perhaps a site not unlike yours.
You drive visitors to your site by publishing your URL at every opportunity and using every means at the disposal of your marketing budget: stationery, signage, press, broadcast media, online advertising, blogging, and word-of-mouth. As visitors click around your site evaluating you and your business, the tyre-kickers lose interest and leave. Others are interested enough to complete your inquiry form, which at some point delivers contact information to you for later collection. Unfortunately, within minutes after completing the form, most visitors will have forgotten who you are and why they were interested. They’ll have moved on - possibly even to a competitor’s website, and you’ve lost your best chance to win a customer whose interest is still fresh.
Here’s the same scenario with integrated site alerts from online texting portal LookNoThumbs.com.
Your visitors arrive at your site as before. Tyre-kickers leave, as they always do. But now when a visitor completes your inquiry form, their experience with your business is only beginning. Within seconds of them submitting the form, you get a text message on your mobile phone containing the contact details they left – usually while the visitor is still looking at your site. You now have your optimal chance of winning that customer: you have their number right on your phone, and you know they’re on your site. Go ahead - PRESS YOUR GREEN BUTTON NOW!
Make no mistake, LookNoThumbs’ website alerts are the online equivalent of your door chime ringing to alert sales staff when a customer enters your shop.
Site integration with LookNoThumbs.com is a simple process. First, you need a LookNoThumbs.com account, which is free and quick to set up at http://www.LookNoThumbs.com. Don’t buy any texts until you’re ready – your free trial will let you try this out just fine. Next, display a special link prominently on your site. The exact link is in the FAQ accessible from your LookNoThumbs.com online texting account. When your visitor clicks the link, a popup form opens, and when they submit the form, you get your text message. It couldn’t be easier, and it’s free to try.
LookNoThumbs.com has brought customer text messaging within the reach of any business. Where LookNoThumbs stands apart is in its simplicity. Site integration is just one example that delivers high value to your business with no fuss and minimal cost. In fact there are no costs other than any text messages you receive after your free trial, and you buy those in small blocks only when you need them.
Remember, in business it’s always best to strike while the iron is hot. Don’t impress your customers with a great website, then lose them to a competitor over something as trivial as not knowing they were ever there.
Hidden Savings for Businesses using Online Texting
Jan0
There are many reasons to embrace online texting if you are involved in running a business. Not all of them are obvious. Here are two that customers of LookNoThumbs.com text messaging portal are finding worth the price of admission:
- When you have a hands-on role in your business, which is usually the case for owners of small enterprises, you can’t afford to spend unnecessary time on the phone with customers, or tracking them down. Take a repair shop as an example, in any industry from cars to cameras. When the service is complete, a quick text message to notify the customer that their item is ready to collect is all that’s needed. Then you can get right back to minding your own business. Of the alternatives, an email may not be read for some time, and a phone call often results in time spent tracking down the customer, a chat that could wait till they actually come in to collect, and an ad-hoc request to check something else they just remembered, at no extra cost! (Could you oil my squeaky brakes too please?).
- If the customer does want to chat, and you have the time for that, why also incur the expense. Calling a customer’s mobile phone can be expensive. Share that expense by notifying the customer by text message, and be prepared to take their call (but at their expense) if they need to talk to you.
Online text messaging is the ideal way to take back control of your time, get short messages out to customers quickly, and reduce your phone bills.
Spread your New Year toast with Online Texting
Dec0
A couple of weeks ago I set up 56 scheduled SMS Christmas greetings at online texting site www.looknothumbs.com. I did this around December 18th. It only took about 10 minutes, and then I completely forgot I’d done it until Christmas morning when, in the space of about an hour I received 34 text messages on my mobile phone - replies from friends and family around the world who’d received my message, scheduled for 8.30am.
I hadn’t anticipated that, but it turned out to be a nice way to include everyone in our family Christmas morning as I watched gifts being unwrapped and my living room being trashed by small children. The replies included comments about similar mayhem in friends homes, which was also fun to share.
So for New Year I’m doing it again. Here are the steps, in case you have a few minutes and want to check this out:
1. Register on www.looknothumbs.com (or register interest first to get your invitation) and buy some text credit.
2. Import or enter some mobile numbers into your LookNoThumbs address book, and create groups if you want to send the same message to lots of people (ideal for holiday greetings!).
3. Send a text message to each group or person, setting the delivery time for 1/1/2008 some time in the morning. I’m sending to 2 groups - one for friends and one for customers - plus a few individual texts where I wanted to personalise the message.
Just for fun, leave your phone on around the time you’ve scheduled your message, and see who’s still up partying and responding to your greeting.
Remember, the great thing is that you can set up your greetings now for delivery on Jan 1st, so you don’t have to fumble with your phone when you should be spreading your toast.
Happy 2008 everyone!
