The Online Texting Business that wants to Be Nice.
Dec0
Life isn’t fair sometimes, that’s for sure. But have you noticed how many businesses rely on policies that are heavily stacked in favour their own agenda rather than what the customer wants? Online texting service www.looknothumbs.com is taking a fresh approach.
Here are just a few examples of unfair policies that we’ve come to accept.
- When you buy goods or services in advance, such as a gift voucher or prepaid text messages for your mobile phone, you’ve paid good money for them. The business has had the advantage of your money often long before actually delivering the goods or services. So why do so many businesses think it’s OK for these vouchers to expire after a month, 3 months or even a year if they’re not used? (check the small print!) As long as the business is still active, shouldn’t they either honour your purchase or at least refund the purchase price if they want to expire it?
- If you buy something for your own use, then decide you can’t use it all yourself, what’s the harm in passing it on to someone else who can use it? And why should you even have to consult the issuer on this matter? Sure, there may be good reasons for some things not to be transferable, but prepaid gift vouchers for goods and services, and prepaid text messages simply should not be in that category.
- Why is it acceptable for mobile suppliers to come up with and impose extra fees (roaming charges) on each other’s customers when they’re travelling ? I haven’t agreed to this, or rather if I have, they buried it in so much small print that I missed it. The fact remains that I’m using the same device for the same purpose, so why the extra fees at all just because I’m away from home, and why so high?
- Why do so many service companies require you to commit to 12 or 18 months to ensure a “special” price for their services? Could it be to ensure that you can’t vote with your feet and easily switch suppliers if they provide anything other than top quality service? That’s a sure sign of a business unsure of its own ability to deliver. Look very hard for alternatives to any business like this, because they’re too focussed on attracting new customers at any cost, and not interested enough in retaining YOU.
Online texting service www.LookNoThumbs.com aims to offer a breath of fresh air in a market where service plans and pricing are typically hidden in a smog of confusing conditions and short-lived special offers. They provide an easily understood and fairly priced service with no long-term commitment, designed to attract and delight both business and personal customers.
- Their online store offers pre-paid text messages at just one flat rate.
- Your prepaid texts don’t expire as long as your account is active.
- Your texts are yours to use or give away to other LookNoThumbs users (great for teams and families).
- Unclaimed vouchers are returned to the sender after a certain period (and an email reminder)
- You will never pay extra fees to use LookNoThumbs from overseas; send your prepaid texts from any computer, anywhere in the world.
Businesses should be winning customer loyalty by backing their offerings with consistently good customer service, not by convincing them to accept unfair terms they’ll later regret. Time will tell, but let’s all hope LookNoThumbs.com’s radical approach to the online texting business inspires imitators elsewhere.
What’s So Great about Online Texting?
Dec0
Texting is just texting, right ? Maybe and maybe not. Online texting portal www.LookNoThumbs.com lists these as some of the things you can do from a computer that you can’t do - or just can’t easily do - when texting straight from your phone.
- Paste text straight from an email message, document or web page into an SMS message. LookNoThumbs business clients find that pasting eliminates errors when communicating detailed information like booking confirmation numbers, flight times, addresses, directions etc.
- Send a text message when you’re not there. Online texting allows you to enter a text message now, but schedule delivery for later - possibly when you’re asleep, travelling or too busy to send the text when you really want it delivered. Some users set up reminders for themselves or others; important ToDo items, deadlines, meetings, greetings, appointments, or insurance renewal dates. Others use it to remind business clients of scheduled maintenance due dates. You may not always be at your desk to receive an email or calendar reminder, but you’ll usually not be too far from your mobile.
- Start a message with a template to reduce typing. Set up templates in your online texting account at www.looknothuumbs.com, and use them next time to avoid re-keying similar messages.
- Send an alert to interested subscribers. Set up alerts, invite subscribers, then text all of them at once without having to manage their contact information in your addressbook.
- Share your text credits with others. Send someone in your team or family some of your prepaid text balance as a Voucher.
- Send yourself an email or text copy of every message. Useful as a permanent reminder of what you sent, to whom and when.
- Text from any Internet device without re-learning how to text. Most phones have their own unique way of entering text or getting to the screen for texting.
- Safeguard your address book with password protection and automatic backup. Ever lost a mobile and realised there were numbers on it you don’t have anywhere else? Access to your online texting account is password-protected and SSL encrypted; your account data including your addressbook is automatically backed up for you by the service.
- Text from abroad without roaming charges. Going on holiday? Use online texting from your hotel and avoid the inflated cost of sending a text when you’re connected to a foreign network. This alone is reason enough to have an online texting account to supplement your mobile.
- Text when your mobile battery is dead. Or, save your weak battery for real emergencies by texting from a PC instead.
- Text when you forgot to bring your phone. Send your messages from any online computer; replies will still go to your phone so you can log out and walk away knowing you won’t lose touch.
- Text when you have no mobile signal. The mobile network simply can’t reach every location; you can still text out from any Internet-connected computer with your online texting solution.
- Send loooong messages. SMS was really designed for short messages, but online texting allows you to send a message as long as you like, by breaking it into parts. This can be done automatically by the service or easily by you.
That’s not a short list, or even a complete one, but one thing is clear; online texting has earned its rightful place in today’s mobile toolbox, right alongside your phone. Using the right tool for the job is the key to getting your business and personal messages out easily! When you’re truly on the go, maybe that’s your phone. But when you’re near a computer it’s increasingly more likely to be an online texting solution like www.looknothumbs.com !
Introduction to Online Texting with LookNoThumbs
Nov0
Welcome to Text, Easily. The Home of Online Texting.
This is the official blog of LookNoThumbs.com, the online texting web portal.
You know how sometimes it can be awkward to send a text from a mobile phone?
Well…
LookNoThumbs.com makes texting easier.
People and businesses everywhere are using our web-based online texting solution to get the message out easily.
Our users are finding that when you have the right tool for the job, anyone can text easily.
If you haven’t already signed up, try it now for free at www.LookNoThumbs.com.
Here on our blog you will find articles about SMS text messaging, related technologies and how people are solving real problems in personal and business lives.
We’re excited about LookNoThumbs.com, and feedback so far from our users exceeds even our expectations. We created this service to make texting more accessible for people who find texting too hard, and mobile phone text packages too expensive and restrictive. We’ve kept everything simple. We hope you enjoy our online texting service.