Online text messaging is an efficient and easy way for restaurants to improve customer service, attract new and retain old customers.
LookNoThumbs.com offers an online text messaging service that restaurants are using to increase the number of new and repeat customer visits. They are doing this by sending online text messages during quieter periods offering discounts to customers who have opted to receive those offers whenever they are available.
Here is the scenario, without the use of online text messaging:
(1) It is a Wednesday night, which although normally busy, is quiet because everyone is watching the city’s two biggest teams battling it out in a cup semi-final.
(2) The restaurant is fully staffed with employees trying to keep busy and although the restaurant is very tidy, not much food is getting sold.
(3) The restuarant owner looks around his quiet dining room and wonders, “Wouldn’t it be great to have customers walk in just when you need them?”.
(4) The restaurant closes early that night with takings down and costs at the usual Wednesday level.
Now, using online text messaging, here is the new scenario:
(1) The restaurant owner places two LookNoThumbs.com Alerts into his user account. One titled “Special Offer for Diners” the other “Special Offer for Takeaway”.
(2) Subscribers to these offers will grow over time through promotion of LookNoThumbs.com on restaurant collateral (menus, receipts, table cards) and also through word of mouth.
(3) On the Wednesday in question, which represents any quiet night, the restaurant owner goes into his LookNoThumbs.com subscription list and, seeing around 100 subscribers to each list, decides to send out 50 messages to the diner alert offer and 25 to the takeaway alert offer. He does this just before half-time on the big game.
(4) Just after the half-time whistle blows he takes 12 calls for home deliveries from people who are too engrossed in the game to be bothered preparing food. He also gets two booking for four from people at the game who want to eat before going home.
(5) Half an hour after the game ends, he fills another four tables with additional diners all of whom have received the alert at the game and decided to pop in on the way home.
(6) The restaurant ends the evening on a high with a lot of happy customers, even those whose team lost, discussing the great food and the marvel of getting offers directly from the restaurant to their mobiles.
Business benefits of online text messaging for restaurants:
- Placing the LookNoThumbs.com advertising the subscription service on existing menu collateral costs next to nothing.
- Customers can choose which LookNoThumbs.com alerts they would like to receive from the restaurant.
- Customers join LookNoThumbs.com for free and do not have to pay to subscribe to or receive alerts from the restaurant.
- As subscriptions grow, the restaurant will have a ready list of customers who are open to considering a visit to, or purchase from, the restaurant when a good deal is on offer.
- The restaurant owner is in control of how many texts are sent out to each of the subscription lists.
- Subscribers can opt into alerts or just as simply opt out when they choose. There is no tie in from LookNoThumbs.com … the great offers from the restaurant will keep customers on the list.
- Restaurant owners can directly connect with customers just when they need them most.
- The cost of the online texting alerts and promotions will be easily off-set by the increase in bookings.
- Customers will be happier with the great dining offers they receive direct from the restaurant and will feel more loyalty towards it.
- Restaurants can expect to show a marked increase in revenues for their known quiet periods.
- Word of mouth spreads about how great the offers are from the restaurant and, matched by the excellent service they receive, new customers are attracted by their friends recommendation.
No doubt about it, online texting with LookNoThumbs.com delivers real business benefit for the restaurant business. It allows the restaurant owner to answer the question, “Wouldn’t it be great if customers would walk in just when I need them?”.
If you are in the restaurant business, why not join up and get the LookNoThumbs.com logo included in your menus, till receipts and table cards. What have you got to lose? The benefits of online text messaging alerts await you!
Online texting is an efficient and easy way for hairdressing businesses to improve customer service, attract new and retain old customers.LookNoThumbs.com offers an online texting service that hairdressing salons are using to keep in touch with customers and increase bookings.
Here is a typical scenario, without the use of online texting:
(1) The customer calls three weeks in advance and books a 2 hour appointment on a Saturday morning.
(2) On the day of the appointment, the customer not only doesn’t turn up but doesn’t give enough notice to fill the spare chair for the two hour period.
(3) The receptionist spends 15 minutes trying to contact the customer by telephone but is unsuccessful.
(4) The appointment remains unfilled and both the stylist and the shop lose money.
Now, using online texting, here is the new scenario:
(1) The customer calls three weeks in advance and books a 2 hour appointment on a Saturday morning.
(2) As usual on the day before busy mornings, the receptionist uses online texting service LookNoThumbs.com to send a text message to remind all customers of their appointments the next day.
(3) The customer in question, realizing she cannot make the appointment, calls the salon and cancels her appointment.
(4) The salon, knowing that this stylist is now free for two hours the next morning, fills the newly available time with appointments for two customers who call in later that day.
(5) The salon and the stylist don’t lose the booking and the customers who were able to make late bookings are delighted.
Business benefits of online texting for salon owners:
- Customers will appreciate reminders of upcoming appointment in advance.
- Cancellations will be received with enough time to allow re-booking of stylists.
- System can be used to offer special promotions and offers at quieter times.
- Customers who haven’t been in for a while can be prompted to return.
- Word of mouth spreads about how the salon is keeping customers well informed.
It is clear that online texting with LookNoThumbs.com delivers real business benefit to the hairdressing business. If you are a salon owner, why not join up, the benefits of online texting await you!
Here at LookNoThumbs.com, The Home of Online Texting TM, we often asked ourselves the following question:
Wouldn’t it be great if you could get your customers to walk in just when you need them?
Well, when developing our online texting functionality, we kept this question to the forefront of our thinking. The result is a LookNoThumbs.com service known as Customer Alerts and Subscription. This texting service lets customers subscribe to Alerts published by businesses offering promotions or customer information updates.
So how does it help a business to have its customers walk in just when it needs them? Ok, if you are still with me you are obviously interested by now, so I’ll explain how it works.
Firstly, there is some simple preparation work. You need to publish Alerts in your LookNothumbs.com account and then get customers to subscribe. Creating the Alerts and subscribing to them is free, all that is needed is a LookNoThumbs.com account … which is also free to sign up for.
Once this is done, the business should promote the Alerts by word of mouth and also on its business collateral to encourage customers to create a LookNoThumbs.com account and sign up for the LookNoThumbs Alerts.
The subscription list will grow over time as more people join and the outcome will be a list of opted in customers ready to receive the business’s Alerts.
Now the juice. When your business is quiet, go to LookNoThumbs.com and send out an attractive offer or deal to some or all of your subscribed customers. The result will be:
Customers will walk in, or contact you, just when you need them.
LookNoThumbs.com is the home of online texting for business.
- We are passionate about the business benefits of online texting.
- We are passionate about protecting the privacy of our subscribers.
- We are passionate about using online texting to increase your business revenue.
So why should your business sign up for the free online texting trial?
Let me break it down for you into two simple points:
(1) We have all the expected functionality in any of the myriad online texting solutions that are now springing up. You name it, we have it! Phone book; Online Texting Templates; Send One or Send Bulk SMS Messages; Schedule Online Text Messages for Later Delivery; Manage Text Credits Centrally; Notification of Receipt by SMS and eMail … and so on. It’s all there and working.
(2) More importantly, we offer an Online Texting Subscriptions and Alerts function. This works very simply:
- You create the alerts for your business on looknothumbs.com.
- Customers (new and existing) subscribe to your alerts.
- You drive up your revenue by texting out the information and promotions that will help subscribers to buy your products or services. It is as easy as that.
You can read more about this at our online texting alerts page.
So go on, what are you waiting for? We have a fantastic online texting solution awaiting your business presence - no advertisements, no gimmicks, just online texting. Follow the link and sign up now for the free online texting trial.
Online texting is an efficient and easy way for estate agents to improve customer service, attract new and retain old customers.
LookNoThumbs.com offers an online texting service that estate agents are using to improve the selling/buying experience. They are doing this by marketing properties with people who have opted to receive SMS text messages about specific property types, locations and price ranges.
Here is the scenario, without the use of online texting:
(1) The estate agent places a property ad in the shop window.
(2) A potential customer sees the ad, likes the property, location but not the price and walks on by.
(3) The estate agent watches from the shop, wondering why that customer won’t come in because she knows that the vendor is more than willing to negotiate price in this tough selling market.
(4) The potential customer never gets in touch again and never gets to know that the property he has always wanted was actually right there and within his reach.
(5) The estate agent continues with other, more costly, marketing methods wondering still if the spend is actually helping to reach the right audience.
Now, using online texting, here is the new scenario:
(1) Long before a particular property becomes available, the estate agent places a LookNoThumbs.com Alerts poster in her window advertising how easy it is to get property updates by text message from the estate agent.
(2) The estate agent places a property ad in the shop window ensuring, once again, that the LookNoThumbs.com Alerts poster is also in a prominent place.
(3) The potential customers, those who don’t always come into the shop to discuss properties, see the property ad and the LookNoThumbs.com online texting poster.
(4) Once those type of customers ( the ones who don’t come in … you get the script) get home, they sign up for the property alert(s) of their choice on LookNoThumbs.com.
(5) When the property is not moving as quickly as expected, the estate agent goes into her LookNoThumbs.com subscriptions and is pleasantly surprised to see that 45 people have subscribed to the online text alert she created for that particular property.
(6) She opts to use the online texting subscription service to send out 30 SMS text alerts to 30 of those subscribers interested in the property.
(7) Half an hour later, the phone rings and the caller informs her that he received an alert about the property and … well … the discussion on its merits and so on, that is down to the estate agent.
(7) Later that day the potential buyer is viewing the property, another 10 people have called mentioning the alert they received. The property is now well and truly marketed using online texting and the estate agent is confident that a sale will be completed soon.
Business benefits of online texting for estate agents:
- Placing the LookNoThumbs.com poster advertising the subscription service costs next to nothing.
- Potential buyers can choose which alerts they would like to receive from the estate agent.
- Potential buyers don’t have to pay to subscribe to or receive alerts from the estate agent.
- As subscriptions grow, the estate agent will have a view on the buyer market based on the number of subscriptions by location, property type and price.
- The estate agent is in control of how many texts are sent out to each of the subscription lists.
- Potential buyers who usually just pass by the shop window will be less intimidated and feel more in control when they can call the estate agent to discuss a property.
- Subscribers can opt into alerts or just as simply opt out when they have no more need of them … usually just after they have bought a new property from the estate agent.
- Estate agents can get the sellers property on the market immediately and quicker than any other means.
- The cost of the online texting alerts can be passed on to the sellers.
- Estate agents can improve customer servcie by telling sellers almost immediately, if an alert has been well received and give estimates on expected viewings and sale dates.
- Turnaround on properties for sale will be improved.
- Customers will be happier with the responsive service.
- Estate agency revenues may show a marked increase.
- Word of mouth spreads about how efficient the service is at this estate agent which attracts new customers.
No doubt about it, online texting with LookNoThumbs.com delivers real business benefit for the estate agent business. If you are an estate agent, why not join up and get a LookNoThumbs.com poster in your window. What have you got to lose? The benefits of online texting alerts await you!