Online texting is an efficient and easy way for estate agents to improve customer service, attract new and retain old customers.
LookNoThumbs.com offers an online texting service that estate agents are using to improve the selling/buying experience. They are doing this by marketing properties with people who have opted to receive SMS text messages about specific property types, locations and price ranges.
Here is the scenario, without the use of online texting:
(1) The estate agent places a property ad in the shop window.
(2) A potential customer sees the ad, likes the property, location but not the price and walks on by.
(3) The estate agent watches from the shop, wondering why that customer won’t come in because she knows that the vendor is more than willing to negotiate price in this tough selling market.
(4) The potential customer never gets in touch again and never gets to know that the property he has always wanted was actually right there and within his reach.
(5) The estate agent continues with other, more costly, marketing methods wondering still if the spend is actually helping to reach the right audience.
Now, using online texting, here is the new scenario:
(1) Long before a particular property becomes available, the estate agent places a LookNoThumbs.com Alerts poster in her window advertising how easy it is to get property updates by text message from the estate agent.
(2) The estate agent places a property ad in the shop window ensuring, once again, that the LookNoThumbs.com Alerts poster is also in a prominent place.
(3) The potential customers, those who don’t always come into the shop to discuss properties, see the property ad and the LookNoThumbs.com online texting poster.
(4) Once those type of customers ( the ones who don’t come in … you get the script) get home, they sign up for the property alert(s) of their choice on LookNoThumbs.com.
(5) When the property is not moving as quickly as expected, the estate agent goes into her LookNoThumbs.com subscriptions and is pleasantly surprised to see that 45 people have subscribed to the online text alert she created for that particular property.
(6) She opts to use the online texting subscription service to send out 30 SMS text alerts to 30 of those subscribers interested in the property.
(7) Half an hour later, the phone rings and the caller informs her that he received an alert about the property and … well … the discussion on its merits and so on, that is down to the estate agent.
(7) Later that day the potential buyer is viewing the property, another 10 people have called mentioning the alert they received. The property is now well and truly marketed using online texting and the estate agent is confident that a sale will be completed soon.
Business benefits of online texting for estate agents:
- Placing the LookNoThumbs.com poster advertising the subscription service costs next to nothing.
- Potential buyers can choose which alerts they would like to receive from the estate agent.
- Potential buyers don’t have to pay to subscribe to or receive alerts from the estate agent.
- As subscriptions grow, the estate agent will have a view on the buyer market based on the number of subscriptions by location, property type and price.
- The estate agent is in control of how many texts are sent out to each of the subscription lists.
- Potential buyers who usually just pass by the shop window will be less intimidated and feel more in control when they can call the estate agent to discuss a property.
- Subscribers can opt into alerts or just as simply opt out when they have no more need of them … usually just after they have bought a new property from the estate agent.
- Estate agents can get the sellers property on the market immediately and quicker than any other means.
- The cost of the online texting alerts can be passed on to the sellers.
- Estate agents can improve customer servcie by telling sellers almost immediately, if an alert has been well received and give estimates on expected viewings and sale dates.
- Turnaround on properties for sale will be improved.
- Customers will be happier with the responsive service.
- Estate agency revenues may show a marked increase.
- Word of mouth spreads about how efficient the service is at this estate agent which attracts new customers.
No doubt about it, online texting with LookNoThumbs.com delivers real business benefit for the estate agent business. If you are an estate agent, why not join up and get a LookNoThumbs.com poster in your window. What have you got to lose? The benefits of online texting alerts await you!
Online texting is an efficient and easy way for garage businesses to improve customer service, attract new and retain old customers.
LookNoThumbs.com offers an online texting service that garage businesses are using to keep in touch with customers and also deliver a higher level of customer service.
Here is the scenario, without the use of online texting:
(1) The customer leaves the car at the garage in the morning and goes off to work.
(2) The garage owner starts the repair and finding that he needs to buy an expensive part, phones for the customer to authorise and gets voicemail.
(3) The repair goes on hold.
(4) Later the garage owner phones the customer and getting through, takes 20 minutes to explain that as it is too late to get the part, the repair will need to wait until the next day.
Now, using online texting, here is the new scenario:
(1) The customer leaves the car at the garage in the morning and goes off to work.
(2) The garage owner starts the repair and finding that he needs to buy an expensive part, makes use of online texting service LookNoThumbs.com to send a text message to the car owner seeking authorisation to proceed.
(3) The car owner, although in an important meeting, receives the text message on his mobile and immediately texts back his authorisation.
(4) The garage owner orders the part which, after it arrives one hour later, allows him to complete the repair by mid-day.
(5) The garage owner uses LookNoThumbs.com to text the car owner confirming the job is complete, the price and the latest pick up time.
(6) The car owner picks up his car at 5.25pm, pays the garage owner and everyone goes home happy.
Business benefits of online texting for garage owners:
- Less time spent on job administration
- Quicker response times on job authorisations
- Garage capacity is freed up for more turnaround on jobs
- Happier customers at the end of the repair
- Speedier payment
- Word of mouth spreads about how efficient the service is at this garage attracts new customers.
No doubt about it, online texting with LookNoThumbs.com delivers real business benefit to the garage business. If you are a garage owner, why not join up, the benefits of online texting await you!
Bulk text messaging (SMS) supplier Clickatell is now preventing online texting customers from setting the Sender ID header on each outbound SMS message.
It’s a subtle change that many won’t care about or perhaps even notice. But serious online texting services like www.looknothumbs.com welcome this as an important and necessary step towards privacy, security and trust in text messaging; and one that delivers a clean blow on the chin to SMS spammers and would-be fraudsters who threaten this market.
Here’s why.
If you’ve ever opened an email and discovered it’s not what it appeared to be, you may know that you can’t always trust the From: header in email. That’s because any program that creates email messages can insert any value into that header. This is an artefact of SMTP - a protocol developed in a more innocent age but still used today to deliver most Internet email.
Text messaging doesn’t use SMTP, but the principle is the same. The sending software constructs the text message, including a Sender ID header, which is treated as the sender’s mobile number or a text identifier. This is useful because if the Sender ID matches an address book entry in the receiving phone, you might see “From: Bob Smith” rather than “From: 07123456789”.
Note: SMS spamming and spoofing have not been a huge problem in the USA. That’s partly because of limitations with U.S. network operators, and partly because SMS spamming is prosecuted as a felony in the U.S. with serious consequences for convicted offenders. However, spoofing in particular is a problem in other regions, including Europe, where bona fide applications depend on the Sender ID header as an enabler for replies.
So what’s new?
Well last month, Clickatell told customers it was dropping support for ad-hoc setting of the Sender ID header. Sender IDs now have to be pre-registered or pass stringent, auditable, security checks by Clickatell or its security-conscious customers like www.looknothumbs.com.
Why is this a good thing?
This measure eliminates spoofing because sending programs can no longer impersonate Sender IDs undetected. It also discourages spam because the message originator is easily traceable and appropriate action can be taken.
But perhaps most importantly, it discourages bad citizenship in electronic messaging culture. SMS is a cherished child of the mobile industry. It’s beloved by its users and suppliers alike for its convenience, and its seemingly limitless capacity for valuable applications. Nobody wants text messaging to suffer the fate of email, riddled with unwanted content and virtually unusable for many.
With this new measure in place, suppliers are taking the short-term risk of reduced traffic, but the pay-off will be high-quality content and long-term trust in the medium, which will fuel continued growth in this sector.
At online texting site www.looknothumbs.com, all hats are off to Clickatell for taking this initiative.
Welcome to Text, Easily. The Home of Online Texting.
This is the official blog of LookNoThumbs.com, the online texting web portal.
You know how sometimes it can be awkward to send a text from a mobile phone?
Well…
LookNoThumbs.com makes texting easier.
People and businesses everywhere are using our web-based online texting solution to get the message out easily.
Our users are finding that when you have the right tool for the job, anyone can text easily.
If you haven’t already signed up, try it now for free at www.LookNoThumbs.com.
Here on our blog you will find articles about SMS text messaging, related technologies and how people are solving real problems in personal and business lives.
We’re excited about LookNoThumbs.com, and feedback so far from our users exceeds even our expectations. We created this service to make texting more accessible for people who find texting too hard, and mobile phone text packages too expensive and restrictive. We’ve kept everything simple. We hope you enjoy our online texting service.