Online texting is an efficient and easy way for hairdressing businesses to improve customer service, attract new and retain old customers.LookNoThumbs.com offers an online texting service that hairdressing salons are using to keep in touch with customers and increase bookings.
Here is a typical scenario, without the use of online texting:
(1) The customer calls three weeks in advance and books a 2 hour appointment on a Saturday morning.
(2) On the day of the appointment, the customer not only doesn’t turn up but doesn’t give enough notice to fill the spare chair for the two hour period.
(3) The receptionist spends 15 minutes trying to contact the customer by telephone but is unsuccessful.
(4) The appointment remains unfilled and both the stylist and the shop lose money.
Now, using online texting, here is the new scenario:
(1) The customer calls three weeks in advance and books a 2 hour appointment on a Saturday morning.
(2) As usual on the day before busy mornings, the receptionist uses online texting service LookNoThumbs.com to send a text message to remind all customers of their appointments the next day.
(3) The customer in question, realizing she cannot make the appointment, calls the salon and cancels her appointment.
(4) The salon, knowing that this stylist is now free for two hours the next morning, fills the newly available time with appointments for two customers who call in later that day.
(5) The salon and the stylist don’t lose the booking and the customers who were able to make late bookings are delighted.
Business benefits of online texting for salon owners:
- Customers will appreciate reminders of upcoming appointment in advance.
- Cancellations will be received with enough time to allow re-booking of stylists.
- System can be used to offer special promotions and offers at quieter times.
- Customers who haven’t been in for a while can be prompted to return.
- Word of mouth spreads about how the salon is keeping customers well informed.
It is clear that online texting with LookNoThumbs.com delivers real business benefit to the hairdressing business. If you are a salon owner, why not join up, the benefits of online texting await you!
Here at LookNoThumbs.com, The Home of Online Texting TM, we often asked ourselves the following question:
Wouldn’t it be great if you could get your customers to walk in just when you need them?
Well, when developing our online texting functionality, we kept this question to the forefront of our thinking. The result is a LookNoThumbs.com service known as Customer Alerts and Subscription. This texting service lets customers subscribe to Alerts published by businesses offering promotions or customer information updates.
So how does it help a business to have its customers walk in just when it needs them? Ok, if you are still with me you are obviously interested by now, so I’ll explain how it works.
Firstly, there is some simple preparation work. You need to publish Alerts in your LookNothumbs.com account and then get customers to subscribe. Creating the Alerts and subscribing to them is free, all that is needed is a LookNoThumbs.com account … which is also free to sign up for.
Once this is done, the business should promote the Alerts by word of mouth and also on its business collateral to encourage customers to create a LookNoThumbs.com account and sign up for the LookNoThumbs Alerts.
The subscription list will grow over time as more people join and the outcome will be a list of opted in customers ready to receive the business’s Alerts.
Now the juice. When your business is quiet, go to LookNoThumbs.com and send out an attractive offer or deal to some or all of your subscribed customers. The result will be:
Customers will walk in, or contact you, just when you need them.
LookNoThumbs.com is the home of online texting for business.
- We are passionate about the business benefits of online texting.
- We are passionate about protecting the privacy of our subscribers.
- We are passionate about using online texting to increase your business revenue.
So why should your business sign up for the free online texting trial?
Let me break it down for you into two simple points:
(1) We have all the expected functionality in any of the myriad online texting solutions that are now springing up. You name it, we have it! Phone book; Online Texting Templates; Send One or Send Bulk SMS Messages; Schedule Online Text Messages for Later Delivery; Manage Text Credits Centrally; Notification of Receipt by SMS and eMail … and so on. It’s all there and working.
(2) More importantly, we offer an Online Texting Subscriptions and Alerts function. This works very simply:
- You create the alerts for your business on looknothumbs.com.
- Customers (new and existing) subscribe to your alerts.
- You drive up your revenue by texting out the information and promotions that will help subscribers to buy your products or services. It is as easy as that.
You can read more about this at our online texting alerts page.
So go on, what are you waiting for? We have a fantastic online texting solution awaiting your business presence - no advertisements, no gimmicks, just online texting. Follow the link and sign up now for the free online texting trial.
Online texting is an efficient and easy way for estate agents to improve customer service, attract new and retain old customers.
LookNoThumbs.com offers an online texting service that estate agents are using to improve the selling/buying experience. They are doing this by marketing properties with people who have opted to receive SMS text messages about specific property types, locations and price ranges.
Here is the scenario, without the use of online texting:
(1) The estate agent places a property ad in the shop window.
(2) A potential customer sees the ad, likes the property, location but not the price and walks on by.
(3) The estate agent watches from the shop, wondering why that customer won’t come in because she knows that the vendor is more than willing to negotiate price in this tough selling market.
(4) The potential customer never gets in touch again and never gets to know that the property he has always wanted was actually right there and within his reach.
(5) The estate agent continues with other, more costly, marketing methods wondering still if the spend is actually helping to reach the right audience.
Now, using online texting, here is the new scenario:
(1) Long before a particular property becomes available, the estate agent places a LookNoThumbs.com Alerts poster in her window advertising how easy it is to get property updates by text message from the estate agent.
(2) The estate agent places a property ad in the shop window ensuring, once again, that the LookNoThumbs.com Alerts poster is also in a prominent place.
(3) The potential customers, those who don’t always come into the shop to discuss properties, see the property ad and the LookNoThumbs.com online texting poster.
(4) Once those type of customers ( the ones who don’t come in … you get the script) get home, they sign up for the property alert(s) of their choice on LookNoThumbs.com.
(5) When the property is not moving as quickly as expected, the estate agent goes into her LookNoThumbs.com subscriptions and is pleasantly surprised to see that 45 people have subscribed to the online text alert she created for that particular property.
(6) She opts to use the online texting subscription service to send out 30 SMS text alerts to 30 of those subscribers interested in the property.
(7) Half an hour later, the phone rings and the caller informs her that he received an alert about the property and … well … the discussion on its merits and so on, that is down to the estate agent.
(7) Later that day the potential buyer is viewing the property, another 10 people have called mentioning the alert they received. The property is now well and truly marketed using online texting and the estate agent is confident that a sale will be completed soon.
Business benefits of online texting for estate agents:
- Placing the LookNoThumbs.com poster advertising the subscription service costs next to nothing.
- Potential buyers can choose which alerts they would like to receive from the estate agent.
- Potential buyers don’t have to pay to subscribe to or receive alerts from the estate agent.
- As subscriptions grow, the estate agent will have a view on the buyer market based on the number of subscriptions by location, property type and price.
- The estate agent is in control of how many texts are sent out to each of the subscription lists.
- Potential buyers who usually just pass by the shop window will be less intimidated and feel more in control when they can call the estate agent to discuss a property.
- Subscribers can opt into alerts or just as simply opt out when they have no more need of them … usually just after they have bought a new property from the estate agent.
- Estate agents can get the sellers property on the market immediately and quicker than any other means.
- The cost of the online texting alerts can be passed on to the sellers.
- Estate agents can improve customer servcie by telling sellers almost immediately, if an alert has been well received and give estimates on expected viewings and sale dates.
- Turnaround on properties for sale will be improved.
- Customers will be happier with the responsive service.
- Estate agency revenues may show a marked increase.
- Word of mouth spreads about how efficient the service is at this estate agent which attracts new customers.
No doubt about it, online texting with LookNoThumbs.com delivers real business benefit for the estate agent business. If you are an estate agent, why not join up and get a LookNoThumbs.com poster in your window. What have you got to lose? The benefits of online texting alerts await you!
Online texting is an efficient and easy way for garage businesses to improve customer service, attract new and retain old customers.
LookNoThumbs.com offers an online texting service that garage businesses are using to keep in touch with customers and also deliver a higher level of customer service.
Here is the scenario, without the use of online texting:
(1) The customer leaves the car at the garage in the morning and goes off to work.
(2) The garage owner starts the repair and finding that he needs to buy an expensive part, phones for the customer to authorise and gets voicemail.
(3) The repair goes on hold.
(4) Later the garage owner phones the customer and getting through, takes 20 minutes to explain that as it is too late to get the part, the repair will need to wait until the next day.
Now, using online texting, here is the new scenario:
(1) The customer leaves the car at the garage in the morning and goes off to work.
(2) The garage owner starts the repair and finding that he needs to buy an expensive part, makes use of online texting service LookNoThumbs.com to send a text message to the car owner seeking authorisation to proceed.
(3) The car owner, although in an important meeting, receives the text message on his mobile and immediately texts back his authorisation.
(4) The garage owner orders the part which, after it arrives one hour later, allows him to complete the repair by mid-day.
(5) The garage owner uses LookNoThumbs.com to text the car owner confirming the job is complete, the price and the latest pick up time.
(6) The car owner picks up his car at 5.25pm, pays the garage owner and everyone goes home happy.
Business benefits of online texting for garage owners:
- Less time spent on job administration
- Quicker response times on job authorisations
- Garage capacity is freed up for more turnaround on jobs
- Happier customers at the end of the repair
- Speedier payment
- Word of mouth spreads about how efficient the service is at this garage attracts new customers.
No doubt about it, online texting with LookNoThumbs.com delivers real business benefit to the garage business. If you are a garage owner, why not join up, the benefits of online texting await you!