Estate Agent Attracts Customers Using Online Texting

7
Feb
0

Online texting is an efficient and easy way for estate agents to improve customer service, attract new and retain old customers.

LookNoThumbs.com offers an online texting service that estate agents are using to improve the selling/buying experience. They are doing this by marketing properties with people who have opted to receive SMS text messages about specific property types, locations and price ranges.

Here is the scenario, without the use of online texting:

(1) The estate agent places a property ad in the shop window.

(2) A potential customer sees the ad, likes the property, location but not the price and walks on by.

(3) The estate agent watches from the shop, wondering why that customer won’t come in because she knows that the vendor is more than willing to negotiate price in this tough selling market.

(4) The potential customer never gets in touch again and never gets to know that the property he has always wanted was actually right there and within his reach.

(5) The estate agent continues with other, more costly, marketing methods wondering still if the spend is actually helping to reach the right audience.

Now, using online texting, here is the new scenario:

(1) Long before a particular property becomes available, the estate agent places a LookNoThumbs.com Alerts poster in her window advertising how easy it is to get property updates by text message from the estate agent.

(2) The estate agent places a property ad in the shop window ensuring, once again, that the LookNoThumbs.com Alerts poster is also in a prominent place.

(3) The potential customers, those who don’t always come into the shop to discuss properties, see the property ad and the LookNoThumbs.com online texting poster.

(4) Once those type of customers ( the ones who don’t come in … you get the script) get home, they sign up for the property alert(s) of their choice on LookNoThumbs.com.

(5) When the property is not moving as quickly as expected, the estate agent goes into her LookNoThumbs.com subscriptions and is pleasantly surprised to see that 45 people have subscribed to the online text alert she created for that particular property.

(6) She opts to use the online texting subscription service to send out 30 SMS text alerts to 30 of those subscribers interested in the property.

(7) Half an hour later, the phone rings and the caller informs her that he received an alert about the property and … well … the discussion on its merits and so on, that is down to the estate agent.

(7) Later that day the potential buyer is viewing the property, another 10 people have called mentioning the alert they received. The property is now well and truly marketed using online texting and the estate agent is confident that a sale will be completed soon.

Business benefits of online texting for estate agents:

- Placing the LookNoThumbs.com poster advertising the subscription service costs next to nothing.

- Potential buyers can choose which alerts they would like to receive from the estate agent.

- Potential buyers don’t have to pay to subscribe to or receive alerts from the estate agent.

- As subscriptions grow, the estate agent will have a view on the buyer market based on the number of subscriptions by location, property type and price.

- The estate agent is in control of how many texts are sent out to each of the subscription lists.

- Potential buyers who usually just pass by the shop window will be less intimidated and feel more in control when they can call the estate agent to discuss a property.

- Subscribers can opt into alerts or just as simply opt out when they have no more need of them … usually just after they have bought a new property from the estate agent.
- Estate agents can get the sellers property on the market immediately and quicker than any other means.

- The cost of the online texting alerts can be passed on to the sellers.

- Estate agents can improve customer servcie by telling sellers almost immediately, if an alert has been well received and give estimates on expected viewings and sale dates.

- Turnaround on properties for sale will be improved.

- Customers will be happier with the responsive service.

- Estate agency revenues may show a marked increase.

- Word of mouth spreads about how efficient the service is at this estate agent which attracts new customers.

No doubt about it, online texting with LookNoThumbs.com delivers real business benefit for the estate agent business. If you are an estate agent, why not join up and get a LookNoThumbs.com poster in your window. What have you got to lose? The benefits of online texting alerts await you!

Garage Business Attracts Customers with Online Texting

5
Feb
2

Online texting is an efficient and easy way for garage businesses to improve customer service, attract new and retain old customers.

LookNoThumbs.com offers an online texting service that garage businesses are using to keep in touch with customers and also deliver a higher level of customer service.

Here is the scenario, without the use of online texting:

(1) The customer leaves the car at the garage in the morning and goes off to work.

(2) The garage owner starts the repair and finding that he needs to buy an expensive part, phones for the customer to authorise and gets voicemail.

(3) The repair goes on hold.

(4) Later the garage owner phones the customer and getting through, takes 20 minutes to explain that as it is too late to get the part, the repair will need to wait until the next day.

Now, using online texting, here is the new scenario:

(1) The customer leaves the car at the garage in the morning and goes off to work.

(2) The garage owner starts the repair and finding that he needs to buy an expensive part, makes use of online texting service LookNoThumbs.com to send a text message to the car owner seeking authorisation to proceed.

(3) The car owner, although in an important meeting, receives the text message on his mobile and immediately texts back his authorisation.

(4) The garage owner orders the part which, after it arrives one hour later, allows him to complete the repair by mid-day.

(5) The garage owner uses LookNoThumbs.com to text the car owner confirming the job is complete, the price and the latest pick up time.

(6) The car owner picks up his car at 5.25pm, pays the garage owner and everyone goes home happy.

Business benefits of online texting for garage owners:

- Less time spent on job administration

- Quicker response times on job authorisations

- Garage capacity is freed up for more turnaround on jobs

- Happier customers at the end of the repair

- Speedier payment

- Word of mouth spreads about how efficient the service is at this garage attracts new customers.

No doubt about it, online texting with LookNoThumbs.com delivers real business benefit to the garage business. If you are a garage owner, why not join up, the benefits of online texting await you!

Business focused online texting

31
Jan
0
A business focused online texting service is now available at looknothumbs.com. This web-based online texting service provides businesses with a portal, or gateway, into the world of online texting and SMS messaging.

So what exactly does this mean for businesses then? Well let’s go through some of the business benefits of online texting with looknothumbs.com.
  1. Most importantly, looknothumbs.com provides online texting functionality to allow businesses to contact customers immediately with marketing promotions and notifications that they want to receive.
  2. There is no software installation required to use the looknothumbs.com online texting service which means that it can be accessed for use use anywhere from any internet connected computer.
  3. The looknothumbs.com online texting service requires no long term contract to be signed prior to commencement.
  4. Looknothumbs.com operates a pay as you go model allowing the business to easily control the level of commitment and investment.

Looknothumbs.com is a winner and its focus on business usage provides its customers with a no-nonsense, flexible online texting service.

Online Texting Anti-spoofing Measures, and about time!

20
Dec
0

Bulk text messaging (SMS) supplier Clickatell is now preventing online texting customers from setting the Sender ID header on each outbound SMS message.

It’s a subtle change that many won’t care about or perhaps even notice. But serious online texting services like www.looknothumbs.com welcome this as an important and necessary step towards privacy, security and trust in text messaging; and one that delivers a clean blow on the chin to SMS spammers and would-be fraudsters who threaten this market.

Here’s why.

If you’ve ever opened an email and discovered it’s not what it appeared to be, you may know that you can’t always trust the From: header in email. That’s because any program that creates email messages can insert any value into that header. This is an artefact of SMTP - a protocol developed in a more innocent age but still used today to deliver most Internet email.

Text messaging doesn’t use SMTP, but the principle is the same. The sending software constructs the text message, including a Sender ID header, which is treated as the sender’s mobile number or a text identifier. This is useful because if the Sender ID matches an address book entry in the receiving phone, you might see “From: Bob Smith” rather than “From: 07123456789”.

Note: SMS spamming and spoofing have not been a huge problem in the USA. That’s partly because of limitations with U.S. network operators, and partly because SMS spamming is prosecuted as a felony in the U.S. with serious consequences for convicted offenders. However, spoofing in particular is a problem in other regions, including Europe, where bona fide applications depend on the Sender ID header as an enabler for replies.

So what’s new?

Well last month, Clickatell told customers it was dropping support for ad-hoc setting of the Sender ID header. Sender IDs now have to be pre-registered or pass stringent, auditable, security checks by Clickatell or its security-conscious customers like www.looknothumbs.com.

Why is this a good thing?

This measure eliminates spoofing because sending programs can no longer impersonate Sender IDs undetected. It also discourages spam because the message originator is easily traceable and appropriate action can be taken.

But perhaps most importantly, it discourages bad citizenship in electronic messaging culture. SMS is a cherished child of the mobile industry. It’s beloved by its users and suppliers alike for its convenience, and its seemingly limitless capacity for valuable applications. Nobody wants text messaging to suffer the fate of email, riddled with unwanted content and virtually unusable for many.

With this new measure in place, suppliers are taking the short-term risk of reduced traffic, but the pay-off will be high-quality content and long-term trust in the medium, which will fuel continued growth in this sector.

At online texting site www.looknothumbs.com, all hats are off to Clickatell for taking this initiative.

Life, Fatherhood and Online Texting

13
Dec
0

Three seemingly unrelated topics - life, fatherhood and online texting -have never been far from my thoughts this week; in fact dealing with life and fatherhood just reminded me of the incident that got me interested in creative applicatons for online texting (like www.looknothumbs.com) in the first place.

Not many Februaries ago, five men in their late thirties to early forties got together in the Horseshoe Bar in Glasgow, Scotland for a quiet drink. This group grew up together not far from here, and some 18 years ago a gathering like this would have been an unremarkable, often twice-weekly occurrence. But life took its course, fatherhood consumed all our time for a while, people moved and regular meetings became impractical.

Such was this group’s dynamic that although we had all changed in appearance and had all been both treated and bitten by life’s experiences, this reunion was easy, natural, comfortable and thoroughly enjoyable – almost as if only weeks, not decades, had passed.

And so the witty banter and gentle teasing began after a few sips from the first pint, as it always will among male friends in Glasgow.

One of our group had stayed local, been extremely successful at work, and only thinning and receding hair qualified for comment among the other four. One had lived overseas and acclimatised to another lifestyle in various ways, including an expanded waistline – so the others claimed anyway – and loss of his Glasgow accent. But it was the oldest of the group who took the brunt of the fabled Glasgow ‘slagging’ that evening.

Here was a guy in his mid forties, with teenage children, who was completely phobic about sending mobile text messages. His children were texting constantly, including texts to him (he beamed as he proudly related this part). But he still protested that he didn’t see the point of texting because he could always phone someone.

I mulled this over for a while. My friend wasn’t the first person I’d come across who loves to receive a text message but refuses to send one. Fear of technology and specifically of ‘doing it wrong’ seems to crippling vast numbers of people over 40. (Scary – that includes me!) What is it about texting that makes people who are quite comfortable with email lash out against text messaging?

It dawned on me that what makes texting different, and unappealing, is that the method of entering a message requires special skill, with a steep learning curve to acquire it and constant practice to maintain it. What’s truly demoralising is that your learning investment investment is thrown away almost annually with every phone upgrade.

More than a decade into the text revolution, there is no universal set of instructions to cover every phone’s menus, multi-tap sequences and predictive text methods.

Is physically entering messages the only reason some people don’t like to text? Of course not, but it does seem to be the main one. Fortunately, with an online texting solution like www.looknothumbs.com, textphobia is a highly treatable condition.

LookNoThumbs (www.looknothumbs.com) is an easy to use website for business and personal online texting. It’s designed to compliment - not replace - your mobile phone and it makea texting MUCH easier. How? Simple – first, they replace the unfamiliar (mobile phone keypad and text entry systems) with the familiar – your computer’s keyboard and an email-like interface. Next, they present you with simple, flat-rate prepaid texts that can be shared with others and don’t expire. Finally, they’ve loaded the site with useful messaging features for all users that you’d normally expect to see only on a business or premium service.

LookNoThumbs is currently in Pilot as of December 2007, with registration by invitation only. But do register your interest to be sure of getting in early, because they’re currently sending out invitations every day. Check it out: www.looknothumbs.com

You’re probably wondering about my friend with the teenagers. Has he dropped the grudge against texting now? I honestly don’t know for sure, and I haven’t received a text from him yet. But being a true friend, I’ll be sending him an online texting voucher for www.looknothumbs.com this Christmas! Ho, Ho, Ho (LoL).

Happy Christmas!